Category: Minor Misc

Our site’s aliiiiive! (Mostly)

Hey folks.

So, you may have noticed that our site has been down and had a lot of issues the last couple of days.  Whew, long story!  Well, lots of time spent on it, anyway — the story is rather short:

  1. A2 hosting, who we previously used, started having major performance issues over the last week-ish, getting worse and worse.
  2. I decided to switch us over to Hostwinds instead.
  3. Hostwinds is awesome, but we have a complicated and unusual setup, and tons of things got messed up in the transition.

This whole thing is… still in progress.  But man this new service is blazing fast.  Here’s a status report:

Working

  • WordPress
  • The forums
  • cached version of the wiki.

Still Busted

  • Mantis Bugtracker
    • It can’t connect to the database for some reason, which we’re hunting down.
  • Emails
    • Forum notifications, mainly.  At least, I think they are still busted.  Waiting for confirmation on that.
    • Ditto with wordpress comments.
  • The Wiki
    • For some reason, the hostwinds folks missed that database when copying over our databases, so there’s the problem right there.
    • They’re working on getting that transferred over today, and then we should have a real-live-wiki again.
    • That said, the wiki was completely nonresponsive on A2 hosting for a couple of days prior to the switch, so this is still a step up in that it can be read at all right now. ;)
  • SSL
    • We’re still working on getting our keys transferred over.  That bit is a long story, but probably it will take another 3ish days before that’s set back up.  That’s not such a big deal as the others, though.

 

A big thanks to Quinn Beltramo for making this waaaay less painful than it otherwise would be.  And the Hostwinds folks have been pretty slick too.

Server interruptions over the next day or two.

Hey guys, we are still hard at work on Stars Beyond Reach, and as the forumites know there have been a number of update posts there.  I’ll be sure to do a bigger blog post sometime soon.

That said, this particular post is about some server stuff that we’re working on.  The awesome Quinn is working on switching us over to a new host that should have vastly better performance than what we’ve been seeing lately on our current host.  And we’ll be saving money, ironically, while having vastly better specs.  Go figure.

Anyway, repointing DNS servers will cause some of you to seemingly have the site down for a bit, even though it’s not.  And there will be some brief points where literally the site is down due to being moved at those moments.  We’ll keep it as brief as possible, but thanks for your patience.  Better performance awaits on the other side!