View Issue Details

IDProjectCategoryLast Update
0018260Starward RogueCrash/ExceptionJan 23, 2016 10:22 pm
ReporterProfessor Paul1290 Assigned Tokeith.lamothe  
Severitymajor 
Status resolvedResolutionfixed 
Product Version0.851 
Summary0018260: Can no longer start new game after deleting save once.
DescriptionI deleted my save once and since then I've been unable to start a game, even after reinstalling.

I took a screenshot of the error and attached it.
TagsNo tags attached.

Activities

Professor Paul1290

Jan 17, 2016 2:49 am

reporter  

2016-01-16_00004.jpg (535,519 bytes)

Professor Paul1290

Jan 17, 2016 2:55 am

reporter  

ArcenDebugLog.txt (532,669 bytes)

Professor Paul1290

Jan 17, 2016 2:55 am

reporter   ~0044172

I attached the debug log.

Professor Paul1290

Jan 17, 2016 3:05 am

reporter   ~0044173

After this error occurs, there seems to be a game available to continue, but continuing it results in a black screen with game HUD and music playing.

For some reason Tutorial still works.

Professor Paul1290

Jan 17, 2016 3:09 am

reporter   ~0044174

I've tried re-installing, deleting the saves, and restarting my PC.

I don't know what could be persisting still, but I still can't start a new game.

Cinth

Jan 17, 2016 8:38 am

developer   ~0044179

Have you tried clearing out the saves folder? It might help.

Professor Paul1290

Jan 17, 2016 1:31 pm

reporter   ~0044180

I'm only aware of the saves folder inside the game's directory and I cleared that out manually along with the rest of that directory when I reinstalled.

If there's another save directory outside the game's install (inside steamapps/common) I don't know where it is.

Cinth

Jan 17, 2016 1:37 pm

developer  

2.save (4,125 bytes)

Cinth

Jan 17, 2016 1:38 pm

developer   ~0044181

I added a fresh save (2.save). Try sticking that in your save dir (the one you mentioned). If that don't work, I'm out of ideas.

Professor Paul1290

Jan 17, 2016 1:52 pm

reporter   ~0044182

Last edited: Jan 17, 2016 1:53 pm

Ok so this suddenly got a lot better but a bit more weird.

The update to .852 initially "fixed" my game, but to be thorough I tried repeatedly testing the issue again.

I can still get it to happen by deleting save games, but not nearly consistently now as in .851.
When I can get it to happen it does get solved by complete wipe and reinstall now, so at least now it seems not as perplexingly permanent as it was.

So something in .852 appears to have partially solved it, but not completely.
At least I can now play again.

keith.lamothe

Jan 23, 2016 10:22 pm

administrator   ~0044692

For 1.005:

* Now when you use the in-game delete function on a file slot, it actually replaces that file with a very small file (just containing the text "deleted") which the game treats as an empty slot.
** This way, steam cloud will not "helpfully" immediately repopulate the save file.

Thanks :)

Issue History

Date Modified Username Field Change
Jan 17, 2016 2:49 am Professor Paul1290 New Issue
Jan 17, 2016 2:49 am Professor Paul1290 File Added: 2016-01-16_00004.jpg
Jan 17, 2016 2:55 am Professor Paul1290 File Added: ArcenDebugLog.txt
Jan 17, 2016 2:55 am Professor Paul1290 Note Added: 0044172
Jan 17, 2016 3:05 am Professor Paul1290 Note Added: 0044173
Jan 17, 2016 3:09 am Professor Paul1290 Note Added: 0044174
Jan 17, 2016 8:38 am Cinth Note Added: 0044179
Jan 17, 2016 1:31 pm Professor Paul1290 Note Added: 0044180
Jan 17, 2016 1:37 pm Cinth File Added: 2.save
Jan 17, 2016 1:38 pm Cinth Note Added: 0044181
Jan 17, 2016 1:52 pm Professor Paul1290 Note Added: 0044182
Jan 17, 2016 1:53 pm Professor Paul1290 Note Edited: 0044182
Jan 17, 2016 1:53 pm Professor Paul1290 Note Edited: 0044182
Jan 19, 2016 10:05 pm Chris_McElligottPark Assigned To => keith.lamothe
Jan 19, 2016 10:05 pm Chris_McElligottPark Status new => assigned
Jan 23, 2016 10:22 pm keith.lamothe Note Added: 0044692
Jan 23, 2016 10:22 pm keith.lamothe Status assigned => resolved
Jan 23, 2016 10:22 pm keith.lamothe Resolution open => fixed